Frequently Asked Questions
? Can you make samples before mass production? What is the sample charge?
Our factory supports sample orders first. The cost of sampling is $100 per piece for common materials.
? What is your minimum order quantity (MOQ)?
Our minimum order quantity for bulk orders is 100 pieces. For customized designs, the MOQ is 20 pieces per size and color.
? What kind of materials do you support?
We support a wide variety of materials, including Cashmere, Wool, Mohair, Alpaca, Cotton, Silk, Linen, Chenille, Polyester, Acrylic, Nylon, and more.
? How about your payment terms?
We require a 50% deposit when placing the order, with the remaining balance paid before shipment and after inspection. We also accept LC at sight. Western Union and PayPal can be used for small amounts.
? What are the lead times for samples and bulk orders?
Sample lead time is 3-7 workdays. Bulk production lead time is 16-45 workdays, depending heavily on your order quantity.
? What custom design options do you offer?
We offer extensive customization options, including specific craftsmanship, materials, sizes, colors, logos, labels, and packaging.