Q: Why need pay sample fee for OEM orders?
A: If you need sample to check the quality, there will be sample fee and express fee, but sample fee can be refund once the order confirmation.
Q: Is your product good quality?
A: Quality depends on price, we have lots of items, we need to satisfy different customers' requirements , some needs high quality , some needs low price.
Q: The shipping fee is too high , can you give us cheaper ?
A : When we calculate the shipping fee for you, we will use cheapest and safest shipping courier, the shipping fee I tell you is shipping company ask us to pay , so we cannot give you cheaper, but if you think it expensive, you could use your own shipping company ,it is ok .
Q: What about the lead time?
A: It depends on the products, normally one week workdays for our stock goods, if the odm orders, it depends on the what fabric you would like.
Q: How can I know if my goods have been shipped?
A: Detailed photos of every process will be sent to you during the production. We will supply the tracking number once shipped.
Q: What are the Shipping and Payment methods?
Shipping Way: Goods can be sent by EMS ,UPS,FEDEX,DHL or other ways specified.
Payment Way: For OEM small order and In-stock items by 100% in Advance. For OEM big order, 30% in Advance and 70% before shipment.