Q: What is the Minimum Order Quantity (MOQ) for custom orders?
For in-stock styles, the MOQ is 50 pieces. For fully customized styles (OEM/ODM), the minimum order quantity is 100 pieces per design.
Q: What custom printing and embroidery services do you offer?
We support a wide variety of advanced techniques. For printing, we offer water-based, silk screen, heat transfer, digital, 3D, and plastisol printing. For embroidery, options include plane, 3D, applique, gold/silver thread, towel embroidery, and more.
Q: Can I get a sample before placing a bulk order, and is the sample fee refundable?
Yes, we provide sample making services which take 3-7 days. The sample fee is refundable once your bulk order reaches 200 pieces per style.
Q: What are the sizing and color options available for the clothing?
We cater to all sizes, including youth sizes (6, 8, 10, 12, 14, 16, 18) and adult sizes (XS, S, M, L, XL, XXL, XXXL), as well as custom sizing. All standard colors are available, and we can match specific color requests or physical samples.
Q: What is the typical lead time for production and shipping?
Bulk production generally takes 2-3 weeks depending on the order quantity and design complexity. Standard express shipping is handled via reliable carriers like DHL and UPS for fast transit.
Q: What options do I have if I don't have a professional design file?
We provide free design services. If you do not have a dedicated designer, our team can help create the design layout based on your ideas, requirement descriptions, or reference images.